FAQs

How StardomHub works?

StardomHub enables DJs, OAPs, and Promoters to find and work with talented Musician/Band and the Musicians to find and hire relevant DJs globally to promote their projects. 

 

Why you should use our platform to promote your music?

Every artist needs to promote their music; music promotion has to be multifaceted. It cannot be just about one song promotion. The best music promotion services are comprehensive campaigns that boost the outreach, endorsement, and popularity of an artist. The outcome of chosen music promotion packages should be measurable.

 

Why should I promote my music?

Any artist is faced with the challenge of promoting their music and reaching their audience. While your main focus should remain to produce great music for people to enjoy, you must also use all the tools available to promote it, it has never been so easy and cost-effective as now to have your music heard by millions of fans worldwide.    

 

How effective is StardomHub?

The more people are exposed to your music by promoting through various DJs, OAP, Promoters in different locations, the more potential listeners you can gain. By putting in place a strategy that gets your songs into more spaces, you are increasing your chances to become somebody’s favourite new band, setting off a word of mouth chain reaction that might land you your next gig.

It isn’t just about quantity — it’s about quality, too.  Reaching a wider audience through music promotion means you can have access not only to more fans but also to better fans: the loyal die-hards.

 

How do I sign up?

The instructions to activate your account will be sent to your email once you have submitted the registration form. If you did not receive this email, your email service provider’s mailing software may be blocking it. You can try checking your junk/spam folder or contact us at [email protected] and the registration is completely free

 

What Do I Do When I Forgot My Password?

If you forget your password, click the "forgot password" button in the sign-in box and a new password would be sent to your email address. This email address has to be previously registered. After you get the new password, you can change it on the “Security on your dashboard” page once you log in.

 

How do I change my password?

To change your password, click on the settings menu at the top of your Dashboard, select “personal settings”. On this page, you can update your account information and also change your password.

 

How Do I Create Offer (Campaign) as an Artiste?

To create offer, click on offer from the menu at the top of your dashboard then input title, price per offer ( your budget) number of offers, Artwork (feature picture), Media file, Offer (campaign) location: currently support Nigeria, Ghana, Kenya, Uganda, Tanzania, Rwanda, South Africa, Zambia, Ivory Coast and description of the campaign, however, artiste can register in any part of the world and select any of 9 countries but DJs, OAP, Promoters can only receive “Payout” from 9 supported countries in their local currency.

 

As an Artiste Who Can Promote On My Behalf?

Artistes can promote themselves, their Record label, PRO, Manager and anyone who has the power of attorney on their Intellectual Property.

 

How Do I Know My Music Is Being Played?

When you create offer on your dashboard you will be able to view numbers of offer you have created and each time your music is played you will have a 1-minute time stamp video clip of the DJs playing your music for confirmation of the work, you will be able to view and download then confirm the work and the DJ wallet/account would be credited automatically 

 

How Do I Post My Content If I Am Not Ready to Create Campaign?

You can create a Sponsored Ads for your songs to be featured on our site for little token and share the link to your fans, to create sponsored Ads, click on sponsored Ads from the menu at the top of your dashboard and create new Ads for NGN 1,000 equivalent to GHS 15.5, ZMW 40.2, KES 279, UGX 10200, TZS 6400, RWF 2600, ZAR 40, XOF 1640 depend on your credit card currency.

 

How Do I Create a Service?

DJs, OAP, Promoter can create various services on their dashboards for an artist to feature on their monthly mixtape, internet radio, gig, radio station and when you get the request for your service you must submit a 1-minute time stamp video confirmation for verification.

 

How The Payment and Disbursement Work?

“Payout” also known as “Payment” or “Disbursement” is the reward you get from accepting an offer or when someone request for your service. If you are from Nigeria “Payout” will be automatically initiated to your active Transfer Account on file and it should hit your account within 24 hours. If you are not from Nigeria you need to have an accumulation of Total Earning not less than N8,000 before you can be allowed to withdraw, when you make a withdrawal the “Payout” will be processed automatically and the money will hit your Transfer Account on file within 24 hours. 10% Admin charges and Transfer Charges are applied on all “Payout”.

 

How Do I Fund My Wallet?

To fund your wallet, click on the wallet then TOP UP button on your dashboard and follow the instruction. 10% Admin charges applied.

 

Is My Credit/Debit Card Information Safe On Your Website?

Yes. Credit card information is never stored in our system for your own security and our payment gateway processor partner has satisfied the highest level of Security Audit PA DSS & PCI DSS Compliant

 

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